Privacy and Data Protection Policy
How do we use your information? This privacy policy explains what information Alexander Elliott collects and what it is used for. We aim to be fair and honest in managing your personal information. As part of this process we would like to explain how we use your information and inform you of the steps we take to protect that information.
What information do we collect? The information we collect and store relating to you is primarily used to enable us to provide our services to you. We obtain personal information about you, if you choose to provide it. This may include:
- Name and gender
- Contact information including email address
- Copy of your passport and utility invoice – to fulfil our customer AML/CFT responsibilities
Why do you need my personal information? We use your information to provide the services you request and to retain contact with you. We will use your information for administration, customer services, AML/CFT, due diligence and verification of identity. Generally, this information is collected at the time you begin to use our services.
Who do you share my personal information with? Your personal information is not used for other purposes, unless we obtain your permission or unless otherwise required or permitted by law or professional standards. We do not pass your information to any other company.
How do you protect the information you hold about me? We are committed to keeping personal information secure and have appropriate technical, administrative and physical procedures to protect it from loss, misuse or alteration and ensure it is only accessible by those authorised.
Can I access the information you hold on me, if so how? You have the right to request a copy of the information that we hold about you. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). If you would like a copy of some or all of your personal information, please email us on [email protected] or write to us at the address above. You may ask us to correct information you think is inaccurate or to remove part or all of information we hold. This could affect the service we supply to you.
To find out more information If you would like to know more about the information we hold on you, please contact [email protected]
If you wish to complain about any aspect of our privacy policy or our use of your data you have the right to complain to the Information Commissioner at P.O. Box 69, Douglas, Isle of Man, IM99 1EQ. Tel: +44 (0)1624 693260. Email: [email protected]
Changes: We keep our privacy notice and data protection procedures under regular review. This privacy notice was last updated on Oct 2024